Aila answers every business call around the clock — capturing enquiries, booking appointments and alerting your team instantly, on the number your customers already dial.
Behind every unanswered ring is a customer, a lost booking or a problem that needed you. Very few of them try twice.
Mid-job, mid-meeting or simply mid-lunch — the phone doesn't care, and the person ringing it will happily dial your competitor next. A voicemail box doesn't rescue the situation either: it stores audio, sets no expectations, and most people hang up rather than talk to it.
Aila is an AI receptionist who picks up on the first ring, around the clock — weekends and bank holidays included. She greets people in your brand's tone of voice, deals with routine questions from your own business information, gathers the details that matter, and brings a human in only when a human is genuinely required.
Every inbound call greeted straight away in wording written for your brand. No hold music, no answering machine, no lead quietly evaporating.
Who rang, how to reach them and what they were after — collected in natural conversation and waiting in your inbox as a tidy written summary moments after the call ends.
With Aila Plus, appointments are created, moved or removed during the conversation itself — connected to your calendar, with no callback and no double-booking.
When a call needs a person right now, Aila transfers it live under rules you define — otherwise she logs the enquiry and pings the right colleague straight away.
Text, email or straight into Slack — the right colleague hears about an urgent enquiry within seconds.
Call-pattern reporting shows when people ring, what they ask for and which marketing drives the demand.
Any business that wins or loses work over the phone will feel the difference in week one. Trades capturing job enquiries from up a ladder; clinics handling the 8pm call to rearrange tomorrow's slot; estate agents whose valuation leads no longer go cold during viewings; restaurants taking bookings mid-service without dragging anyone off the floor; professional firms answering courteously around billable hours.
She's cover, not competition. Aila does the front-line triage and the note-taking, then hands your people clean information — so their hours go where a human genuinely adds value.
No. Aila takes first contact and passes on clean information; your people keep every decision and every relationship. She's cover for the moments nobody can reach the phone — not a replacement for the humans who run your business.
A voicemail box just stores audio, and traditional answering services pass on scribbled messages during office hours. Aila holds a conversation — answering what she can from your business information, gathering what she can't, booking appointments where you've connected a diary, and making sure every caller leaves knowing what happens next, at any hour.
No — people keep dialling the number they know, and your existing phone setup stays exactly where it is. Aila slots in behind it.
Barely a project at all. We build the greetings, knowledge and routing rules for you; most businesses are answering live calls inside two days without changing how they work.
Yes — we script and tune her around your brand's voice, from the opening hello to how she wraps up. Callers hear your company, not a generic robot.
Aila transfers live to whoever you've nominated, following your rules — urgent callers reach a human without hanging up and redialling. Everything else arrives as a tidy summary with the caller's details attached.
Phones, internet, mobile and IT work best when one accountable team designs them together — and bills them on one clear invoice.
Book a live demonstration — and get a straight answer on whether Aila fits your business.
